The nature of virtual media way that once you have got downloaded a plugin or topic, there’s no way to ‘return’ it. No refunds can be given besides in the case when the virtual product is absolutely unusable.

If the digital product is unusable, we want time to attempt to repair it. Otherwise, we can make a refund. Our guide group is available 24/7, if you have any questions or need assist in putting in or configuring virtual merchandise, please don’t hesitate to touch us.

Please note that we are not developers of the furnished merchandise, so our technical assist talents are limited. We do now not change product capability and do not restoration developer insects.

We should do a refund if the product you downloaded from the website have been absolutely unusable.

We stand behind our products and will assist you in solving any hassle you have got, however we additionally expect you to apprehend what you are buying and why appropriately.

Refund Exceptions

No refunds are furnished for:

1. WP Plugin Mart Memberships – Memberships are a whole set of products at a totally affordable rate for which you may cancel at any time. We discourage you from shopping the VIP Membership for trying out functions.
2. Requesting a reimbursement for the equal product twice.
3. Offers and reductions are valid for future orders handiest and might’t be used to invite for refunds or partial refunds of existing purchases.

Refunds will be offered for digital products except if the product you’ve purchased is:

1. completely non-purposeful
2. and the principle product description became completely deceptive.
3. And you didn’t download any or many documents from our website.

We additionally reserve the proper to refuse money back inside the following conditions:

1. You have changed your thoughts about an item/subscription.
2. You bought an item with the aid of mistake, and the product(s) became despatched/already downloaded via you.
3. You can’t set up the downloaded product
4. The product is incompatible together with your WordPress, plugins, or web server settings
5. The product does now not function as you need
6. The product displays a message about the need to enter a license key or activation
7. You broke your internet site whilst installing the product
8. You did not receive technical aid on WP Plugin Mart
9. you refused to offer our assist staff access for your website online to analyze our product you are having an issue with your account.

Please additionally notice that:

1. You may also cancel your account at any time. However, there are no refunds for cancellation.
2. If you get money back, you cannot use downloaded top class products anymore.
3. If the product after the update continues to be damaged, we might also offset the quantity of your refund by the faded value of the product.
4. Refunds can absorb to fourteen days to reflect in your account.